FAQs

Heads up! The road to the stables is actually OPEN, even though Google Maps shows it as closed.

Yes, bookings are essential. All participants must agree to our full terms and conditions including our cancellation policy.

At the time of booking a credit card will be needed to secure your booking. A 100% cancellation fee will be incurred if you cancel within 24 hours of your ride time.

Centennial Glen Stables asks that all customers arrive at least 30 minutes prior to activity time. Cancellation fees will be incurred for late arrivals. If you are running late, please be advised that we cannot hold the activity for your late arrival.

Light rain the ride will go a head.

Please note, if your ride is cancelled because of bad weather (unsafe to ride or roads closed) Centennial Glen Stables will :RESCHEDULE OR REFUND 80% OF YOUR RIDE FEE:

We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.

All riders must wear properly fitted AS/NZS 3838 (or ASTM F1163) Horse Riding helmets, with chinstrap. Centennial Glen Stables provides helmets for their customers. Helmets are to be worn correctly. This may mean changing of your hair eg buns, pony tails, religious headwear. The largest size helmet size available is 64cm. Centennial Glen Stables reserves the right to cancel your booking if a helmet does not fit properly or is not worn correctly.

Appropriate footwear must be worn - closed in shoes with small heel. If you do not have appropriate footwear, Centennial Glen Stables will advise you what will be safest in your situation.

Whilst we love animals, for your pets’ safety and the comfort of others, pets are not permitted on the property under any circumstances.